Urbandale Auto Repair

Premier was able to get me in quickly and figured out what needed to be repaired. Bonus that they were able to get the work done that day! The employees I had contact with were knowledgeable, friendly and extremely helpful. They even saved me from making a costly repair recommend by the dealership that was unnecessary at this point, which to me equals honest mechanics and I super appreciate that. Highly recommend.

Great guys. Fast service done well !

Top rate service and top rate personnel!

I am really disappointed in Premiers service.. I brought my vehicle in 3 times with the same code. The first time- Chad the owner threw a lot of parts and money at it thinking he had it covered. The light comes on again- displaying the same code. I take it in and they straight up lied to me as what it was. The guy up front- Tim? Told me it was a warranted part but couldn’t tell me what it was as he wouldn’t make eye contact with me. The light comes on again displayed by the same code- never have I taken a vehicle back 3 times for the same code..Mind you they have a 3 yr- 36000 mile warranty on their work. Chad the owner wanted to charge me for more parts and not stand behind his guarantee. As I spoke to Chad he thought I was going to buy in on his diagnoses. In a nutshell Chad never fixed the problem from the Start..Premier just lost my family’s business.

As always they did a great job.

Prompt & efficient.

Great. Friendly, knowledgeable, accommodating safety focused. Quality work product.

Great service