I debated replacing an Air/Fuel sensor myself but didn't have time and figured it would only be about 200 bucks. After bringing it in they quoted me 1500 dollars to replace two of them and also that my wheel bearing is going to start failing. I had them just replace the one sensor and with oil change ended up being 600 dollars. The infuriating part is that I had to pay 100 dollars for diagnostics on a part we knew we had to replace anyway. And on top of that they charged me 300 dollars for a part I could have bought for less than 100 bucks at any local auto parts place. It feels like one of the most dishonest auto repair experiences I have ever had.
Hi Andrew, I'm sorry you had a negative experience at our shop. Honesty is incredibly important to us, so I would like to address your concerns in hopes to rectify the situation. The $1,500 estimate was for several things found in the inspection. Every shop is going to do a diagnostic first instead of blindly replacing parts. We cannot buy just any parts, they have to be OEM of equivalent because every repair has a nationwide guarantee. To many of our customers, the quality and warranty on our services is more than worth the cost. Hopefully this clears things up but if you have additional questions or concerns, please reach out to us directly! We would love to discuss this with you further. Thanks!
- Premier Automotive Service