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Urbandale Auto Repair

(2455) reviews
5

As always, friendly, professional, knowledgeable. They explain issues clearly and provide options for items of lesser priority, etc. The work is done correctly and timely. Thank you.

Thank you Randy & Chris for your 5-star rating! We are thrilled to hear that you had another positive experience with us. Our team takes pride in providing friendly, professional, and efficient service. We always strive to communicate clearly and offer options that prioritize your needs. We appreciate your continued trust in our expertise and look forward to serving you again.

- Premier Automotive Service
5

They were very honest with telling us the problems with our car. A very nice place, really nice people.

5

I took my 2016 CRV in for service to replace a valve gasket cover and an oil change. Premier got me scheduled quickly, the work was done promptly and everyone I dealt with was extremely polite, professional and understanding. I HIGHLY RECOMMEND Premier Automotive!

Thank you for highly recommending Premier Automotive, Mike! We're glad to hear that you had a great experience with our team. We pride ourselves on providing efficient and professional service to our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

- Premier Automotive Service
5

Exceptional timing and service.

Thank you for the kind words, Mitch! We're thrilled to hear that you had a great experience with us. Providing exceptional timing and service is what we strive for. If you need any further assistance, please don't hesitate to reach out!

- Premier Automotive Service
5

These guys are top notch when it comes to me, an ignorant person, to the workings of vehicles. Ive visited other shops that leave me wondering if they are trying to line their pocketbooks on my car. I always feel confident with the services provided and they are very knowledgeable in explaining mechanical functions of car parts with earnest and patience. To try to stay away from superlatives, these guys are simply the best.

Thank you, Adam! It's wonderful to hear that you feel confident with our services. We aim to provide our customers with honest and knowledgeable explanations. Your trust means a lot to us, and it's great to have your stamp of approval.

- Premier Automotive Service
5

I service all my vehicles at Premier. From the moment I notice an issue to the completed repair is usually 24 hours. Always white-glove, thorough, transparent treatment. An excellent experience in Urbandale you won’t find at a dealership. 👏🏼👏🏼

Thank you, Nick! It's great to hear that Premier has been your top choice for vehicle services. We strive to provide efficient and transparent repairs, ensuring a white-glove experience for our customers. We appreciate your kind words and look forward to serving you again in Urbandale!

- Premier Automotive Service
5

I can't say enough about the help Premier Automotive has given me on several occasions in the past few weeks. Being a woman alone and on social security, I always worry about being taken advantage of. I went into their shop twice to get air in my tires and when it went down a third time, the technician offered to take a look and see if there was a problem with the tire. I was worried he would (or could) take advantage of my car ignorance and I'd end up buying a new tire I didn't need. BUT NO. He found a leak in the side, lining and fixed it for under $40. I was so relieved and will always trust them and their ethical business practice. THANK YOU!!

Thank you Linda for taking the time to leave us a review! We are pleased to hear about your positive experience at Premier Automotive. Our team prioritizes customer satisfaction. We make it a point to provide honest and fair service to everyone who visits us. Please don't hesitate to reach out if you need any further assistance.

- Premier Automotive Service
5

Efficient, reasonably priced, great communication and customer service. Will be going back

Thank you for the fantastic review! We are delighted to hear that you had such a positive experience with us. It's wonderful to know that you found our services efficient and reasonably priced. We pride ourselves on providing top-notch customer service and clear communication throughout the process. We look forward to serving you again soon!

- Premier Automotive Service
5

Took my vehicle in a second time because I was having the same issues, and they fixed it again free of charge. Super quick, friendly, and efficient.

Thank you for the fantastic review! We are delighted to hear that you had such a positive experience with us. It's wonderful to know that you found our services efficient and reasonably priced. We pride ourselves on providing top-notch customer service and clear communication throughout the process. We look forward to serving you again soon!

- Premier Automotive Service
5

I absolutely love premier. They are amazing and straightforward. Not a lot of businesses can say they are honest, but they most definitely are. Very helpful and provided me with a loaner car for free.

Thank you, Dasha, for your amazing feedback! We're delighted that you had such a positive experience with us. It's rewarding to hear that our straightforward and honest approach made a difference. Providing a loaner car is our pleasure. We're here for all your automotive needs whenever you need us!

- Premier Automotive Service
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