The staff were excellent to communicate all aspects of my car's needs, and how those impacted the safety and / or visual aspect of the vehicle. They were upfront about costs (financial and time to complete the repairs) and did high quality work. The vehicle drives MUCH better and is now a safe way for me to transport my family on long-distance trips in any weather. Staff were professional and friendly, and even offered a rental vehicle if mine would require a weekend-stay in the shop (which it didn't - timely service - HUGE PLUS). Am a loyal customer and WILL use their services again.