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Urbandale Auto Repair

(2192) reviews
5

I just love this place!!Cody was very helpful!

Thank you Linda for your lovely review! It's great to hear that you had such a positive experience. We will be sure to pass on your kind words to our team member Cody. We look forward to seeing you again soon!

- Premier Automotive Service
5

My engine light was blinking and I walked into the office without an appointment. They said they would run tests to see what the problem was, and gave me a loaner car until we knew the outcome. Unfortunately they were unable to fix the problem since it was a Hyundai warranty issue, and would have to take it there. So friendly and thorough, and sent me photos and upcoming issues that may need to me taken care of in the future. Will definitely be back.

Thank you for the great review, Vicki! We're glad we could assist you with your car troubles, even though we couldn't fix the issue directly. We pride ourselves on providing friendly and thorough service, and we're thrilled to hear that you had a positive experience with us. We look forward to seeing you again in the future!

- Premier Automotive Service
5

I’ve used premier auto for a couple years now. They are honest, thorough, and reasonable priced. They have been a great place to take my cars to.

Thank you for the wonderful review, Bridget! We're thrilled to hear that you've been a loyal customer for the past few years and that you've had consistently positive experiences with us. We pride ourselves on our honesty, thoroughness, and competitive pricing. We look forward to continuing to provide you with excellent service in the future!

- Premier Automotive Service
5

Always helpful. Timely. Genuine and kind mechanics who can clearly explain any issue.

Thank you for the wonderful review, Amber! We are delighted to hear that our team provided you with exceptional service. We take pride in being helpful, timely, and ensuring our customers understand each step of the process. If you ever have any questions or need further assistance, please don't hesitate to reach out.

- Premier Automotive Service
4

Thank you for taking the time to leave us your feedback, Chuks. We're glad you had a positive experience with us! If there's anything we can do to make your next visit even better, please let us know.

- Premier Automotive Service
5

Just as reliable and friendly as ever. It's nice to know you can still trust a service department to do what they say they're going to do. When they say they'll do it. Without any extra charges or hidden addendums. Kudos to Premier!

Thank you for your wonderful review, Benton! We pride ourselves on transparency and trustworthiness, so it's great to hear that you had a positive experience with our service department. We'll make sure to pass along your kind words to our team. We look forward to serving you again in the future!

- Premier Automotive Service
5

I really appreciate the honest approach - if I don't need something they tell me. This recently happened when the dealer told me I needed a couple of different repairs! And when I do need something, I trust that it's needed and that it will be done right. It's really nice have a repair shop that I can trust and count on.

Thanks Lars, we appreciate your feedback! At our shop, honesty and trust are our top priorities. We believe in only recommending necessary repairs and ensuring they are done correctly. It's great to hear that you value our transparent approach. As always, we're here for all your repair needs. Thank you for choosing us!

- Premier Automotive Service
5

First time here and everyone was so friendly and listened to me try to explain ( I know nothing about cars) what was wrong with my car. Felt no judgement or rudeness 🫶🏼 I highly recommend going here

Thank you for choosing us, Briana! We're thrilled to hear that our team provided excellent customer service during your visit. Our goal is to make everyone feel comfortable, regardless of their knowledge of cars. We appreciate your recommendation and look forward to helping you again in the future!

- Premier Automotive Service
5

Helpful with explanations of needed maintenance and timely communication throughout work.

We're thrilled to hear that you had a positive experience, Scott! It's our goal to provide helpful and transparent service. Thank you for choosing us and we look forward to assisting you again in the future!

- Premier Automotive Service
5

Thank you for the 5-star review, Scott! We are thrilled to hear that you had a great experience with our company. If there is anything else we can do to further assist you, please don't hesitate to reach out. We appreciate your business!

- Premier Automotive Service
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