Urbandale Auto Repair

We brought in a used car we were looking to purchase for an inspection. Best $ spent! Got a great report with photos emailed to me before I even left so we could review together. Very clean business, really friendly and patient!! I hadn’t used them for repairs previously but will definitely go back for maintenance and other needs down the road

Friendly. Excellent service. Went the extra mile 🥰

They got me in right away, fixed the vehicle right away and are friendly, the manager even picked me up when my vehicle was ready to be picked up.

Based upon online review recommendations I took a used car to Premier for a pre-purchase inspection. Having not worked with them before I went into the appointment cold to their services and boy, the glowing reviews are spot on! Very personable staff greeted my right away (despite me being a bit late) and got me in and out in about half an hour. I had a copy of the report emailed to me right away so we could review in person before I left. It was clear, concise included great photos of the key findings both good and bad which was enormously helpful. The quick inspection at a very reasonable price was so worth it. Great service on this end I am confident it would be the same on all levels of their work. Their location off of Hickman is very easy to find and convenient. The shop is very clean with coffee, bottled water and soda while you wait.

Service is always great. Highly recommend..

Top notch service as always inspecting what I thought was another vandalism to my vehicle whitch turned out to be fine got me right in to the front of the line no waiting and a loaner vehicle 🚗 I can’t say enough about the five star + service I get with these fine people Scott mason dsm is

Always excellent, trustworthy, friendly service!

Very friendly staff! I appreciate you taking the time to explain everything that was going on with my vehicle and ensuring I understood what was happening. Definitely will be back.

This is my second experience with Premier. I love receiving feedback and phone calls from Premier confirming the work before moving forward to do the work. I like that Premier sends diagnostic pictures showing the problems with my vehicle. I am more impressed with Premier than my first experience. How I come to trust Premier with doing work on my car was due to the fact that my previous supervisor recommended them to me, and I have been more satisfied with Premier.

The most honest mechanics in Des Moines. Maybe in Iowa. Maybe in the US...get my point? They fit my daughter's car into their packed schedule but couldn't replicate the horrible noise she described. Maybe it was because it was the first below 0 week and the poor old thing was just complaining about being parked outside. No charge since we are regular customers. Topped off the air in her tires and looked around..."bring it back if it acts up". Chad and company are the best. They treat my daughter like Chad would want his own teenaged daughter treated.